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Account Services Representative

NBC


Location:
Detroit, MI
Date:
09/21/2017
2017-09-212017-10-20
Job Code:
36269BR
NBC
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Job Details

Company NBC Universal

Job Title Account Services Representative

Jobid 23768-382382

Location: Detroit, MI, 48208, USA

Description **Job Number** 36269BR

**Job Title** Account Services Representative

**Business Segment** Ad Sales

**Sub-Business** Ad Sales Strategic Planning

**Posting Category** Sales

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Career Level** Entry-Level

**Country** United States

**State/Province** Michigan

**City** Detroit

**Responsibilities**

The Account Services Representative is responsible for maintaining all aspects of account management for the News Vertical and providing timely and accurate information to the sales team and to the client. This involves working with multiple departments such as Advertising Sales, Inventory, Strategic Planning, Commercial Operations, Finance and Billing.

**Responsibilities:**



Client Service:



+ Responsible for maintaining and monitoring all upfront and scatter deals in order management system

+ Develop strong understanding of our products and capabilities to better develop solutions for advertisers

+ Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules

+ Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelinesDeal Maintenance and Stewardship:

+ Schedule commercials and coordinate client brand allocations, reconcile account discrepancies, send flowcharts and issue change notices to clients

+ Steward deals through careful monitoring of delivery

+ Offer recap packages to clients as needed and as available

+ Develop a strong working relationship with Commercial Operations guaranteeing a timely and precise order process

+ Collaborate with Sales Planner, Account Executive and Marketing to ensure that all marketing elements are properly booked and executed

+ Identification and resolution of invoice discrepancies and adjustments

**Qualifications/Requirements**

**Qualifications:**



+ Bachelor's degree **Eligibility Requirements:**

+ Interested candidates must submit a resume/CV through nbcunicareers.com to be considered

+ Must be willing to work in Detroit, MI

+ Must have unrestricted work authorization to work in the United States

+ Must be 18 years or older

**Desired Characteristics**

**Desired Characteristics:**



+ Client Service and/or Account Management experience a plus.

+ Must have strong communication/interpersonal skills, be able to multi-task in a fast paced environment, be detail oriented and responsive, deadline driven and have strong quantitative reasoning skills.

+ Computer Skills – Proficient in Microsoft Office (Excel, Word, and Outlook)



We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.



The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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