Ad Product Coordinator - Digital Billing

Location: US-GA-Atlanta Job Number 1720622 Brand CMG Corporate Services


The Digital Ad Product Coordinator will be responsible for assisting markets with ad product selection, ad product billing, and other forms of data entry to support local market billing efforts.

Bill Invoicing– 50%
Enter data for sold insertion orders into various billing systems.
Gather and confirm insertion order data meets centralized standards prior to entry.
Leverage various systems and software to ensure quality of data captured; audit as required.

Bill Revision and Reconciliation – 25%
Revise orders in billing or order management systems.
Process requests for change to sold insertion orders.
Communicate with internal CMG teams for reported issues or concerns for delivery and/or billing reconciliation.

Ad Product Support – 25%
Support internal CMG teams that manage order management systems.
Promote best practices around OMS.


- Min required - post high school education or meet working experience requirements

- 2-3 years relevant experience
- 1-2 years in Ad Operations experience preferred

Preferred additional experience:
- Experience in MS Office, including strength with Excel and Word.
- Digital ad sales tools or SaaS experience in any of the following is ideal: Sales Manager, Operative, - NCS, SalesForce, or Wide Orbit. Any billing or invoicing system is also ideal.
- Experience from a traditional media company (newspaper, radio, broadcast) is a plus.
- Experience working with support ticketing systems (end-user only) is a plus.

Core Skillset -
- Excellent listening, written, and oral communication skills with the ability to effectively communicate across levels within an organization.
- Strong work ethic
- Ability to learn new technology, systems, and business processes.
- Strong organizational skills.
- Ability to multi-task and manage time effectively.
- Ability to complete tasks independently but collaborate within the position's business unit and across external teams that the position supports.
- Strong customer service skills.

About Cox Media Group

Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers and non-daily publications; and digital sites and services, like,, Dawg Nation, SEC Country,, Mundo Hispanico, Southern Kitchen and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. For more information about Cox Media Group, please check us out online at

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Organization: Cox Media Group

Primary Location: US-GA-Atlanta-223 Perimeter Center Pkwy NE

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing