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Business Systems Analyst


Universal City, CA
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Job Details

Company NBC Universal

Job Title Business Systems Analyst

Jobid 23768-382532

Location: Universal City, CA, 91608, USA

Description **Job Number** 36289BR

**Job Title** Business Systems Analyst

**Business Segment** Operations & Technical Services

**Sub-Business** Technology

**Posting Category** Technology/Engineering

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Career Level** Experienced

**Country** United States

**State/Province** California

**City** Universal City



The Business Systems Analyst supporting NBCUniversal Brand Development organization will act as the technical lead for the Financial Forecasting and Budgeting domain within the IT team that supports the Brand Development business. He/she will be involved in multiple initiatives at any given time, with primary responsibility for technology development and stakeholder adoption with Brand Development users around Financials, building out, optimizing and/or upgrading the relevant application portfolio. Duties will be split between supporting new development and being the Support Lead for this portfolio ensuring timely response to user requests, providing training as needed. This person will be critical to supporting the strategic growth plans of the business.


+ Elicit, document, manage, and communicate requirements

+ Understand and document business processes, key performance indicators

+ Identify opportunities for business process improvement through streamlined process automation, serving information needs

+ Assess technical feasibility of proposed solutions; anticipate and mitigate unintended technical impacts of changes to business processes and/or system configurations

+ Review various data models across systems to ensure fidelity to how the data supports NBCU business processes

+ Assist in extracting, analyzing and reconciling data from various systems

+ Become highly proficient in new tools to assist in adoption (e.g., BI tools for self-service reporting)

+ Provide expertise to maximize testing effectiveness

+ Lead system performance monitoring and optimization efforts

+ Create and maintain system metrics as part of overseeing system optimization

+ Drive technical defect prevention via RCA from a technical perspective

+ Drive IT Demand reduction by analyzing Support Queue characteristics, proposing and executing on remediation steps

+ Develop training materials, Tip of the Week communications, FAQs to improve business process effectiveness

+ Understand IT industry and trends, emerging technologies and use them as needed to achieve organizational objectives

+ Become Subject Matter Expert in Consumer Products business models (e.g., conventional licensing, direct-to-retail, promotions, etc.), the in-house developed Forecasting system, ant its interfaces to other systems including Rights Management/Contract Management, Business Intelligence, General Ledger

+ Use SME and data analysis skills to lead Exploratory testing as well as Troubleshooting

+ Perform other duties as assigned



+ Minimum 5 years of experience developing software solution to address business needs, 2+ years of experience with structured business systems analysis

+ 3-5 years of experience in application production support, and have a structured approach to troubleshooting issues and bug fixes

+ 2+ years’ experience capturing formal requirements, test cases, and showing traceability from test results to requirements

+ A demonstrated track record of success in forging and developing excellent relationship with key business partners and stakeholders

+ Business savvy, with the ability to interpret technology issues for consumption by non-technology business partners

+ Technical expertise in such areas as SQL, Data Modeling

+ Deep understanding of system architecture, integration, and software development processes along with experience managing application development in web, client-server and mobile environments

**Desired Characteristics**

Desired Characteristics

+ Bachelor’s degree in Computer Science, Finance or related field, or equivalent experience

+ Experience with Financial Systems a strong plus

+ Experience with User Interface and/or Report design

+ Experience with Consumer Products and Media/Entertainment

+ Experience with Process Improvement methodologies (e.g., 6 Sigma, Lean)

+ Experience with various formal methodologies for Agile software development

+ Strong analytical & problem solving skills

+ Ability to demonstrate initiative, work on assigned development tasks independently, leverage team members and resources as necessary, apply critical and creative thinking, challenging the status quo where necessary

+ Passionate learner and follower of industry and technical trends

+ Excellent ability to quickly learn a broad array of technologies and apply that knowledge to real-world problems; effective under aggressive timelines and high pressure situations

+ Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service and response

+ Excellent foresight and responsiveness abilities

+ Highly organized and detail-oriented with the ability to perform well under pressure.

+ Superior organizational and administrative skills with the ability to prioritize work

+ Very strong interpersonal skills and the ability to develop and maintain good working relationships with staff, executive team, external partners, etc.

+ Experience with vendor management

+ Attention to detail and demonstrated initiative; self-starter who is organized with strong decision-making capability and emotional maturity

+ Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment

+ Naturally energetic, enthusiastic and engaging interpersonal style

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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