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CityWalk - Waitperson (Experience Required)-Universal Orlando Resort


Orlando, FL
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Job Details

Company NBC Universal

Job Title CityWalk - Waitperson (Experience Required)-Universal Orlando Resort

Jobid 23553-8829593628

Location: Orlando, FL, 32806, USA

Description Job Description

Experience Required

As a Universal OrlandoCityWalk Waitpersonyou are executing the ultimate multitasking job around. In a matter of minutes you may be refilling beverages, delivering meals, answering questions, accommodating special requests, knowing when to incorporate assistance from a manager, and accepting cash or credit cards when guests are ready to cash out. If you are fast on your feet, quick thinking and can perform several tasks at once; this may be a great job for you!

CityWalk Waitpersonsat Universal Orlando are responsible for:

+ Ensuring that our guests receive the prompt, friendly and personalized service.

+ Offering suggestions through knowledge of food and beverage items and ingredients.

+ Answering questions and accommodating special request.

+ Handling complaints and/or soliciting management assistance as needed.

+ Maintaining organized and clean service areas.

+ Ensuring adherence to Florida State Liquor Statutes.

+ Removing dishes and glasses from the table.

+ Following established cash handling procedures.

+ Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policies, procedures, training and Team Member involvement activities.

+ Performing other duties as assigned.


To perform the role of a CityWalk Waitperson successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

+ Consistent attendance and punctuality is a job requirement.

+ High school diploma or GED preferred.

+ Sixmonths to one year previous food and beverage/customer service experience preferred; or equivalent combination of education and experience.

+ Ability to read and comprehend simple instructions, short correspondence, and memos.

+ Ability to write simple correspondence.

+ Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to perform these operations using units of American money and weight measurement, volume, and distance.

+ Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

+ Ability to deal with standardized situations with only occasional or no variables.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the CityWalk Waitperson job.

While performing the duties of this job, the individual is required to:

+ Regularly (2/3 of the time or more) stand; walk; use hands and fingers to, handle or feel objects, tools or controls; and reach with hands and arms; lift and/or move up to 25 pounds.

+ Frequently (1/3 to 2/3 of the time) talk or hear; stoop, kneel, crouch or crawl; and taste or smell; lift and/or move up to 50 pounds.

+ Occasionally (1/3 of the time or less) sit.

+ Specific vision abilities required by this job include peripheral vision; depth perception; and the ability to adjust focus.

The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the CityWalk Waitperson job.

While performing the duties of this job, the individual is required to:

+ Be exposed to a loud work environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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