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Coordinator, Organizational Development-Universal Orlando Resort


Orlando, FL
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Job Details

Company NBC Universal

Job Title Coordinator, Organizational Development-Universal Orlando Resort

Jobid 23553-74349276202

Location: Orlando, FL, 32806, USA

Description Job Description

SUMMARY: Supports the Universal Orlando OD team to ensure coordination of projects and tasks via administrative support, data entry/maintenance, and session planning/follow-up. Supports major survey and process administration (e.g., TSAT/360, etc.), along with other HR/OD processes requiring presentations of data/information and/or manipulating data within online systems/programs (e.g., succession planning, performance management, team effectiveness sessions, focus groups, etc.).


+ Preparing reports and presentations (including charts and graphs) using Microsoft Office products. Ensuring accuracy and timeliness for highly visible OD processes requiring presentations of data/information for executives (e.g., HRP/succession planning, 360, TSAT, performance management, etc.).

+ Administrative support associated with paper and online survey administration and reporting, including data entry, setting up and proctoring locations, distributing communication, typing handwritten comments/notes, and verifying data files and reports.

+ Administrative support to prepare materials and arrange meetings for OD functions such as team effectiveness sessions, focus group feedback sessions and interviews, mentoring, onboarding, process training/education sessions, TSAT Advocacy Group activities, etc.

+ Coding themes and/or summarizing qualitative Team Member feedback with ad hoc surveys or annual employee survey.

+ Supporting maintenance of and answering questions for clients across UPR that involve utilizing online systems for producing reports, completing evaluations/objectives, and referencing data. Supports 4 OD Team Members in providing responses to clients on major process questions.

+ Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.

+ Perform other duties as assigned.

SCOPE: Coordination and administrative support for Universal Orlando OD team.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

+ Critical thinking

+ Strong written communication (especially email)

+ Must have a strong proficiency in Microsoft office: Word/Excel/PowerPoint/Outlook

+ Familiarity with Access is beneficial

+ Attention to detail

+ Organization and planning

+ Ability to prioritize and manage change

+ Comfort with navigating in systems and following processes

+ Independence/ownership

+ Ability to take work direction and provide regular follow-up

+ Quick learner

+ Ability to summarize large amounts of qualitative information

+ Strong partnering and teamwork

+ Professionalism

+ Must have a valid Florida state driver’s license.

Consistent attendance is a job requirement.


+ PowerPoint,Excel,Word,Outlook,Access,PDF,PeopleSoft, andNBC Universal systems and processes


+ TSAT (Team Member Satisfaction) Survey

+ HRP/Succession Planning

+ 360/Development Feedback Survey

+ Performance Evaluation/Objective setting

+ Mentoring


+ High school degree or GED is required. Bachelor’s degree is preferred in Psychology, Human Resources, General Business, Marketing (Research or Event Planning) or Communications.


+ 1-3 years’ experience required in a professional position (either Non-Exempt or Exempt level).


While performing the duties of this job, the individual is required to:

+ Regularly (2/3 of the time or more) sit for prolonged periods; talk; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; use close vision with or without corrective lens.(clear vision at 20 inches or less); use distance vision with or without corrective lens.(clear vision at 20 feet or more); use color vision (ability to identify and distinguish colors); use peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point);use depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions).

+ Frequently (1/3 to 2/3 of the time)use hands and fingers to grip, pinch, handle or feel objects, tools or controls;repetition-using an input device-a keyboard or mouse-in a steady manner.

+ Occasionally (1/3 of the time or less) stand for prolonged periods; walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); hear audible alarms, voice commands with background noise; climb stairs/ladders; balance; stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above/below head; repeat motions more than twice per minute; lift/push up to 20 pounds with control; work in varied light conditions including low or diminished lighting; maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure; use their ability to taste or smell.


While performing the duties of this job, the individual is required to:

+ Occasionally (1/3 of the time or less) work in wet, humid conditions (non-weather); work in outdoor weather conditions to include direct sunlight, heat or cold; use a motorized company vehicle or a leased or personal vehicle for company business; will require a valid Florida state driver’s license.

(Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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