2 days old
2018-01-192018-02-17

Customer Operations Analyst

Universal City, CA
  • Job Code
    37859BR
Company NBC Universal

Job Title Customer Operations Analyst

Jobid 23768-390768

Location: Universal City, CA, 91608, USA

Description **Job Number** 37859BR

**Job Title** Customer Operations Analyst

**Business Segment** Filmed Entertainment Group

**Sub-Business** Film USHE

**Posting Category** Sales

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Country** United States

**State** California

**City** Universal City

**Responsibilities**

**Qualifications/Requirements**

Basic Qualifications:



+ Bachelor’s degree from a four-year college or university is required

+ Retail and/or consumer packaged goods experience desired, entertainment industry and supply chain preferred

+ Proficient in SAP

+ Interested candidates must submit a resume/CV through nbcunicareers.com to be considered

+ Willingness to work evenings and weekends with short notice

+ Must be willing to work in Universal City, CA

+ Must have unrestricted work authorization to work in the United StatesEligibility Requirements:

+ Interested candidates must submit a resume/CV online to be considered

+ Must have unrestricted work authorization to work in the United States

**Desired Characteristics**

Basic Qualifications:



+ Team player who works well in a fast paced environment.

+ Self-starter, detail oriented, well organized, and possessing excellent follow-up skills.

+ Analytical, with ability to quantify results and tell a story.

+ Excellent interpersonal skills, both written and verbal.

+ Computer proficiency - thorough knowledge of Microsoft Office (Word, Excel, Access, Outlook and PowerPoint).

+ Strong time management skills with ability to work within compressed timelines.

+ Independent judgment including taking responsibility for decisions, actions, and results.

+ Able to problem solve and de-escalate hot issues while determining resolution and managing up pertinent information.

+ Able to identify market trends in order to modify internal decision-making and test new strategies.

+ Able to think independently and function as a partner and/or lead within a team.

+ Able to generate new and creative ideas to effectively enhance our current and future business.

+ Willing to put in additional time and effort when necessary.

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Click Here to view the NBCUniversal Candidate Privacy Statement.



The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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Customer Operations Analyst

NBC
Universal City, CA

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NBC
Universal City, CA

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