4 hours

Customer Service Representative

Beverly Hills, CA
  • Job Code
Company NBC Universal

Job Title Customer Service Representative

Jobid 23768-390742

Location: Beverly Hills, CA, 90209, USA

Description **Job Number** 37854BR

**Job Title** Customer Service Representative

**Business Segment** Filmed Entertainment Group

**Sub-Business** Film Fandango

**Posting Category** Sales

**About Us** At Fandango, we love movies. From showtimes and ticketing, to engaging content and innovations in movie going- we strive to deliver the perfect movie going experience—anytime, anywhere. And to be the go-to destination for moviegoers, we think it’s all about collaboration. Anyone can build a website or app, but it takes a special group across many disciplines to create an experience that can live across multiple platforms and connected devices. Thanks to an exceptional team, we’re working hard to make Fandango a little bit better every day. Our 30 million (and growing!) online and mobile monthly visitors can now buy movie tickets at over 25,000 screens nationwide and stay for exclusive trailers, our award-winning original video series, movie reviews, celebrity interviews and more. So, if you’re looking to inspire, be inspired and work at the intersection of entertainment and technology look no further than Fandango. Visit Fandango.com/careers for a behind-the-scenes look at Fandango and follow us on LinkedIn for the latest news and updates. Fandango is an NBCUniversal Company. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Country** United States

**State** California

**City** Beverly Hills




• 1-3 years customer interface experience

• Must be able to work independently and under minimal supervision

• Experience in a fast-paced, high-tech industry and Internet knowledge required.

• Strong passion for the Internet and entertainment

• Good business acumen and technological savvy

• Excellent written and verbal communication skills

• Excellent problem solving skills, including the ability to analyze many potential solutions and select the most appropriate, required

• Ability to multi-task, prioritize and develop and implement a project plan

• Strong abilities with Microsoft Office including PowerPoint, Excel, and Word

• Must maintain regular and acceptable attendance at such level as is determined at Fandango’s sole discretion

• Must be available and willing to work weekends and extended hours regularly

**Desired Characteristics**

Desired Characteristics

• BA/BS in any related area required preferred

• Entrepreneurial spirit, high energy, integrity.

• Call center experience preferred

• Collaborative, strong teaming and interpersonal skills.

• Microsoft Project experience a plus

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Click Here to view the NBCUniversal Candidate Privacy Statement.


  • Customer Service

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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Beverly Hills, CA

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