Less than 1 hour
2017-12-132018-01-11

Digital Client Service Specialist

Sacramento, CA
  • Job Code
    1701691
Digital Client Service Specialist - Hearst Television Careers

Digital Client Service Specialist

New

🔍 Sacramento, California, United States

📁
Sales
💼
KCRA TV
📅
1701691 Requisition #
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KCRA has an immediate opening for a Digital Client Specialist.  The Digital Client Specialist will be responsible for working with sales reps and their clients to ensure successful online and mobile advertising campaigns. We are looking for candidates who can provide superior customer service to our clients and sales representatives and understand the sense of urgency inherent in working with a sales organization.

 

Specifically, you will work with the sales force on processing advertising contracts, obtaining creative materials, and coordinating the schedule and launch of advertising campaigns. We are looking for organized, detail-oriented team players with exceptional written and verbal skills, and the ability to prioritize and manage time effectively. A positive attitude and professional demeanor is essential along with the flexibility to work in a rapidly changing environment. This is a great opportunity in a growing organization for someone who is able to maintain a high level of accuracy and remain calm under pressure.

 

Responsibilities Include:

  • Day to day management of digital advertising sales within a territory including forecast management, CRM and campaign management and sales analysis.
  • Build, traffic, and schedule advertising creative.
  • Proactively monitor, analyze and optimize all online advertising performance from creating insertion order to post completion.
  • Effectively communicate with internal teams (sales, production, and finance) and external clients on performance and delivery of commitments.
  • Provide troubleshooting assistance for creative and operations-related issues for all campaigns.
  • Expand sales to existing clients, identify prospects, qualify opportunities and follow up on leads.
  • Work directly with clients and sales team to provide detailed client service and execute integrated marketing plans, prepare proposals based on customer requests.
  • Other responsibilities as assigned. 

 

Required Qualifications:

  • Online advertising trafficking, sales coordinator/planner or related experience.
  • Experience with web/creative/ad serving technologies (HTML, Flash, JavaScript, DFP, etc.).
  • Ability to thrive in a fast paced work environment, manage multiple projects and tight deadlines.
  • Strong focus on teamwork and self-starter.
  • Extreme attention to detail and desire to exceed client expectations.
  • BA/BS or equivalent work experience.

 

About Hearst Television

We are Hearst Television, a national multimedia company. We own and operate 30 local television stations and two local radio stations, serving 26 television markets across 39 states, reaching approximately 21 million US television households. Our mission is to be No. 1 in broadcasting, achieving that status with integrity, respect and community spirit.

That’s the bigger picture. But there’s another story here too. A story of an award-winning, diverse, stable, supportive employer, guided by strong principles and engaged, involved professionals who believe in what they do.

Culture

Television is a high profile medium, and most people will recognize the Hearst name. But, within Hearst, Hearst Television has a distinctive culture of our own and a track record to be proud of in our own right. Our success is built on how we support our people, support our communities and always place integrity at the center of every action we take.

Because Hearst Television is an established, stable organization with real history and heritage, we have values, a vision and a leadership style that are firmly embedded in our operations. There’s definitely an identifiable ‘Hearst Way’ of doing things: supporting your colleagues, acting with integrity, and always thinking about the bigger picture when making decisions.

Values

Our Leadership Values set a code of standards for our employees in their relationships with colleagues, customers, audiences and the communities we serve. Our values include:

Set the highest standards of integrity, character, honesty and fairness. Articulate a clear vision of what is to be accomplished. Communicate effectively. Help others succeed. Respect and trust your colleagues. Value different skills, talent and ideas. Recognize good performances. Be customer focused. Be passionate and take pride in what you do. Have fun and WIN!

Vision

We recently conducted focus groups with employees from more than 50% of our stations – with the objective of better understanding our culture, our shared ways of working and the features of Hearst Television that people prized the most. The findings were genuinely fascinating. People who work here love the way that they have a voice and opportunities to express themselves. While we may be part of the wider Hearst Corporation, we still have a family feel and a collaborative, supportive environment. There’s a sense of community, and an appreciation of the stability that comes with life in a big organization. At the same time, everybody recognizes that we’re ambitious too. We’re established, but not set in our ways. Big, but never slow to move. Above all, it’s our integrity that counts the most. We’re renowned for bringing the news to our communities with sincerity and transparency. People trust us – and that makes our employees proud to work here.

Categories

  • Information Technology
  • Digital

Hearst Television, Inc. comprises 29 television stations, and two radio stations, in geographically diverse U.S. markets. The Company's television stations reach approximately 18% of U.S. TV households, making it one of the largest U.S. television station groups. The Company owns 13 ABC affiliated stations and 10 NBC affiliates, and among both networks' largest affiliate owners; and it owns two CBS affiliates.


Hearst Television’s stations are recognized news leaders. The station group has been honored with six consecutive Walter Cronkite Awards, presented by the University of Southern California's Annenberg School for Communication, for excellence in television political journalism. Hearst Television stations also are the recipients of many of television's other highest awards for excellence in journalism, programming and community service, including the Peabody, the duPont-Columbia University Journalism Award, the Sigma Delta Chi Award, the Gabriel, the Ad Council Silver Bell, the National Headliner Award, the Edward R. Murrow Award and the Emmy.


Hearst also is a leader in the convergence of local broadcast television and the Internet through its partnership with Internet Broadcasting, and in the application of digital broadcast spectrum for new local informational services.


Hearst Television is wholly owned by the Hearst Corporation.

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Digital Client Service Specialist

Hearst Television Inc
Sacramento, CA

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