4 hours

Director, Quality Engineering and Assurance

Beverly Hills, CA
  • Job Code
Company NBC Universal

Job Title Director, Quality Engineering and Assurance

Jobid 23768-390833

Location: Beverly Hills, CA, 90209, USA

Description **Job Number** 37867BR

**Job Title** Director, Quality Engineering and Assurance

**Business Segment** Film

**Sub-Business** Film Fandango

**Posting Category** Technology/Engineering

**About Us** At Fandango, we love movies. From showtimes and ticketing, to engaging content and innovations in movie going- we strive to deliver the perfect movie going experience—anytime, anywhere. And to be the go-to destination for moviegoers, we think it’s all about collaboration. Anyone can build a website or app, but it takes a special group across many disciplines to create an experience that can live across multiple platforms and connected devices. Thanks to an exceptional team, we’re working hard to make Fandango a little bit better every day. Our 30 million (and growing!) online and mobile monthly visitors can now buy movie tickets at over 25,000 screens nationwide and stay for exclusive trailers, our award-winning original video series, movie reviews, celebrity interviews and more. So, if you’re looking to inspire, be inspired and work at the intersection of entertainment and technology look no further than Fandango. Visit Fandango.com/careers for a behind-the-scenes look at Fandango and follow us on LinkedIn for the latest news and updates. Fandango is an NBCUniversal Company. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Country** United States

**State** California

**City** Beverly Hills


What would you do at Fandango?

At Fandango, we have a long history of agile development, continuous

integration, and weekly releases. We want to optimize for both speed of delivery

and confidence in correctness. We want to automate the testing of our code,

infrastructure, and end user experience. We also want to know when automation

should be supplemented with human testing and how to balance the two

effectively. We want to maintain a BDD/TDD culture and instill the importance of

quality at every step of software delivery.

To make this happen, we are looking for a strong Director of Quality Engineering

devoted to the predictable and continuous delivery of high quality software. This

person has the strong technical and managerial skills to manage, mentor and

grow a team that cares deeply about how are customers interact with our


A great candidate for this role will be able to

1) Assess our existing delivery processes, tools, metrics, and testing

frameworks; adopt what works; and change what doesn’t

2) Manage software developers, quality engineers (SDETs) and black box QA

testers toward continual improvement in our product quality, speed of

delivery and confidence in correctness.

3) Create virtuous feedback cycles between developers, testers, product

owners and customer support.

As the Director of Quality Engineering and Assurance, your responsibilities would


● Coordinating the activities of Quality Assurance and Quality Engineering

(SDET) resources to optimize for software quality, speed of delivery and

confidence of delivery

● Working directly with the VPs of Engineering and Chief Architect to develop

a vision for how to iteratively improve software quality and delivery

● Developing an execution plan to turn that vision into a reality

● Planning and coordinating cross-team efforts to move the vision forward

● Managing your team in developing reliable and reusable testing and quality

assurance processes and platforms for use across the enterprise

● Promulgating and evangelizing patterns and practices for:

○ Code management (branching and merging) strategies

○ Testing strategies at multiple levels (unit, functional, integration,

regression, etc)

○ Environment management

○ Code quality metrics (test coverage, complexity thresholds, etc.)

○ Performance testing and tools

○ Build tools

○ Release processes

● Working with the Systems Reliability team to integrate production feedback

into the release process with such practices as

○ Blue/Green, canary and incremental deployments

○ Release validation and automatic rollback

○ Symptom based alerting

○ Customer experience and customer support feedback


Who is Fandango looking for?

Who you are:

● Excited to help other engineers succeed

● Passionate about growing future leaders

● Eager to learn and stretch your boundaries

● Works well in a team

● Open to new approaches and new ideas

● Excited to hone your craft

● Can take initiative to solve issues

● Judicious in balancing standardized and decentralized approaches

What you have done:

● Bachelor’s in Computer Science or Engineering or equivalent work experience

● 8+ years of professional engineering experience with progressive complexity and scope

● 4+ years as a Director, Manager, Team Lead, or in a Cross-Functional role

● 4+ years working on software testing and software test automation

● 2+ years working on software build and delivery pipelines

● 1+ years working closely with Operations teams (DevOps)

**Desired Characteristics**

What you know:

● Expert with one or more test automation frameworks and tools such as Selenium,

NightwatchJS, TestComplete, TestRails, SauceLabs, Tosca, etc.

● Expert with one or more API / service testing tools such as Postman, SoapUI, vRest, etc.

● Experience with one or more build/release systems such as Jenkins, TravisCI, Bamboo,

CirlceCI, TeamCity, etc

● Familiar with Test-Driven and Behavior-Driven Development

● How to develop managers and team leads to grow and scale your team

● Experienced with both Cloud (AWS or similar) and Data-Center hosted systems

● Experienced with Git including workflows such as GitFlow and GitHubFlow

● Familiar with Windows and Linux

● Familiar with performance and load-testing technologies such as JMeter, Apache Bench,

WRK, Seige, Gatling, Bees with Machine Guns, SOASTA, etc

● Understands Agile software delivery, including Scrum and Kanban

● Understands Continuous Integration, Continuous Delivery, and Single Piece Flow (this

probably means you have read Continuous Delivery by Jez Humble and David Farley)

If that sounds good to you, contact our HR team about the Director of Quality Engineering and

Assurance position at Fandango.

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Click Here to view the NBCUniversal Candidate Privacy Statement.


  • Engineering

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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Beverly Hills, CA

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