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Experience Design Manager


Universal City, CA
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Job Details

Company NBC Universal

Job Title Experience Design Manager

Jobid 23768-380777

Location: Universal City, CA, 91608, USA

Description **Job Number** 35948BR

**Job Title** Experience Design Manager

**Business Segment** NBC Entertainment

**Sub-Business** NBC Ent Marketing & Digital

**Posting Category** Marketing

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Career Level** Experienced

**Country** United States

**State/Province** California

**City** Universal City


Job Summary

NBC Entertainment Digital is seeking an Experience Design Manager responsible for driving innovative and groundbreaking user experiences across our core, platforms, products and services. As the Experience Design Manager, you will guide the Experience Design Team and collaborate with fellow members of the Design, Product, Engineering, Marketing, Production and Business Teams to conceptualize, design and develop requirements into usable, useful and delightful products. The Experience Design Manager will report directly to the Sr. Director of User Experience Design to inspire members of your team and colleagues to develop award-winning products, interfaces and experiences.

Essential Responsibilities

As the Experience Design Manager, you will:

+ Work closely with the Sr. Directors of Design, Product and Marketing stakeholders to deliver industry-leading Design Experiences across NBC products, platforms, services and channels.

+ Lead/Manage designs for sponsored integrations, product marketing and product experiences.

+ Demonstrate proven experience with successful multi-platform designs and project delivery.

+ Manage complex campaigns and project plans with multiple work streams & dependencies.

+ Demonstrate and manage the highest design standards - providing clear Visual and Brand Design direction to team members, stakeholders, and outside agencies/vendors.

+ Identify/pursue new targets and opportunities that will advance organizational business goals.

+ Present concepts, strategies and goals effectively to Mid/Senior Executives.

+ Identify gaps and anticipate risks; take action to address design risks & determine solutions.

+ Track progress and manage vendor/team allocation to escalate design issues and risks.

+ Lead team through multi-platform design challenges/obstacles via positive creative solutions.

+ Inspire/mentor others on design teams and other creative teams within the organization.

+ Provide hands-on Design support; create mood boards, brand style guides and templates to establish initial design directions/concepts to delegate to designers, teams, and agencies.

+ Translate customer, business, product and marketing requirements into best-in class products that provide greater awareness, positive feedback, and increased consumption.

+ Lead & Define data measurement and testing criteria for A/B testing of products/campaigns.

+ Develop and maintain all Design/UI template libraries and visual brand guidance for products, platforms, applications, campaigns and services where visual design elements are required.


Basic Qualifications:

+ 7+ years of experience as Sr. UX|UI Designer, Sr. Visual Designer or Design Leader within a large-scale consumer facing organization, agency or multi-platform initiative.

+ 5+ years experience designing/developing multi-platform campaigns and visual solutions for mobile applications and connected product experiences.

+ BA Degree or higher in Interactive Design, Visual Design, Product Design or Visual Communications (OR) combined work experience with human factors training.

+ Experience with designing for 10ft Screens, Mobile Applications, Connected Devices and responsive/adaptive screens with multiple UI Elements.

+ Deep knowledge and experience in Mobile, Living Room & Connected Product Environments

+ Expertise in Sketch, InVision Tools, Adobe Suite and rapid prototyping are required.

+ Working experience with cloud based design and communication tools is required.

+ Knowledge of new emerging trends for digital products and cross-platform UI integrations.

+ Experience managing high performance teams of 5 or more designers across internal and external teams – both direct and dotted line reports.

+ Hands on experience with variety of user research techniques including user testing, personas, user tasks and scenarios, internal and external user interviews.

+ Education in Visual Design, Product Design, Interaction Design, Visual Communications, and/or Product Design is required.ONLINE PORTFOLIO IS REQUIRED FOR ALL SUBMISSIONSAn Online portfolio demonstrating broad skills, versatile aesthetic, high-end experiences, and expertise in design principles and usability. Please provide a link and any appropriate PDF materials to view your digital samples.Eligibility Requirements:

+ Interested candidates must submit a resume/CV online to be considered

+ Willingness to work long hours and on weekends with short notice

+ Must be willing to work in Universal City, CA

+ Must have work authorization to work in the United States

+ Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

**Desired Characteristics**

Desired Characteristics:

+ Capable of leading Design brainstorming sessions and ensures that the design direction is implemented through Design Thinking Best Practices.

+ Hands on team player that can work easily with multiple stakeholders including Design, Product, Project Management, Marketing, Business and Sales.

+ Experience working in a fast paced environment with multiple projects and deadlines.

+ Proven track record with a variety of successful products delivered across multiple platforms with experience in live operations, live production and applications.

+ Passionate self-starter with high-level of initiative, strong sense of ownership and a disciplined approach to quality and its affect on the intended audience.

+ Excellent written skills, and able to present to small or large groups of people including Design, Marketing, Production, Product Teams and Executive Stakeholders.

+ Uncanny drive and passion to deliver the best experience for consumers and proven track record to deliver compelling, innovative and award-winning user experiences.

+ High confidence working on complex multi-platform consumer focused products.

+ Consumer Electronics, Entertainment & Lifestyle Product experience are a BIG PLUSSES.

+ A strong portfolio showcasing broad range samples of Visual Design, UI & IXD is a MUST.

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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