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Global Response & Intelligence Officer


New York, NY
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Job Details

Company NBC Universal

Job Title Global Response & Intelligence Officer

Jobid 23768-379710

Location: New York, NY, 10176, USA

Description **Job Number** 35753BR

**Job Title** Global Response & Intelligence Officer

**Business Segment** Operations & Technical Services

**Sub-Business** Global Security Operations

**Posting Category** Facilities

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Career Level** Experienced

**Country** United States

**State/Province** New York

**City** New York


Role Overview

The NBCUniversal Global Response and Intelligence Center (GRIC), located at NBCUniversal headquarters at 30 Rockefeller Center, New York, NY, is a 24x7 incident response center, managing and coordinating crisis response on behalf of NBCUniversal assets worldwide. The GRIC Operations Officer will assume primary responsibility for monitoring, evaluating and communicating internal and external crisis events with potential impact to NBCUniversal executives, staff, talent, business, reputation, and/or facilities. As a member of the Global Security Operations team, the Operations Officer will report directly to the GRIC Director. S/he will monitor and evaluate incidents globally and using incident escalation protocols ensure relevant incidents that could impact business, personnel or brand are communicated to appropriate NBCU personnel in an effective and timely manner.

During an incident, the Operations Officer will collaborate with NBCU Global Security team members, as well as with NBCUniversal stakeholders to collect detailed and accurate information and provide timely and accurate information to the appropriate NBCU stakeholders in order to effectively respond to and mitigate incidents. Incidents may include a wide range of issues, including natural disaster, extreme weather, demonstrations, terrorism, crime, and imminent threat to locations and employees.

S/he will also collate and update NBCU personnel of risk relevant data during an incident and to support decision-making by the GRIC Director and the senior Global Security Management Team in a crisis.

**The Operations Officer will be expected to work on a shift schedule (including weekends, holidays and non-business hours) in a command center environment.**

Here what you’ll do in this role

+ Assume primary responsibility for monitoring and assessing potential impact of local and global events/incidents via open source collection efforts

+ Provide accurate, succinct and timely communications on issues that could impact NBCUniversal global operations, in time sensitive situations under stress.

+ Ensure events that could potentially impact NBCUniversal are escalated to the GRIC Director and relevant stakeholders in a timely manner

+ Assist in analyzing the impact of events or threats to NBCUniversal and its talent through collaboration with other business units, such as News, Productions and Sports

+ Ability to analyze a developing crisis situation and provide accurate intelligence to support crisis management teams.

+ Knowledge of Crisis Management tools, such as MIR3 mass notification, travel locator and mapping systems, NC4, CCTV, Dataminr, LiveSafe and crisis alerting tools

+ Monitor the movements of NBCUniversal assets and personnel as necessary via GPS tracking systems

+ Knowledge of social media research and analysis to support internal threat investigations


Basic Qualifications

If this sounds like you, we can’t wait to meet you!

+ Bachelor’s degree from an accredited college or university with a concentration in a relevant course of study or an equivalent combination of education and experience

+ 2+ years of experience with one year of satisfactory full-time professional experience in a command center or intelligence fusion center environment in one or a combination of the following: federal government such as Department of Homeland Security, emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, military service or another specialized area related to public or private command center operations

Fine Print for Eligibility

+ Interested candidates must submit a resume/CV through to be considered

+ Must be willing to work in New York, NY

**Desired Characteristics**

Bonus Points if this describes you

+ Proficiency with standard office computer and web applications (Outlook, Internet Explorer, Word, Excel, PowerPoint)

+ Natural curiosity about world events; knowledgeable of world and local events

+ Excellent written and verbal communication skills

+ Ability to operate under stress, multi-task in a fast-paced environment

+ Self-motivated, strong organizational and multitasking skills

+ Equally comfortable working independently or collaboratively on a project, often under compressed timelines

+ Ability to work well under pressure and under sometimes ambiguous circumstances

+ Knowledgeable of and comfortable with Twitter, Facebook and other forms of social media tools for research and monitoring against threats

+ Highly responsive and proactive, able to own tasks from start to finish

+ Issue effective and timely communications

+ Attention to detail

+ Ability to work a flexible schedule and sometimes extended schedule during crisis periods. Must remain on duty until properly relieved

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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