2 days old

Helpdesk Support Technician

Denver, CO
  • Job Code
Company NBC Universal

Job Title Helpdesk Support Technician

Jobid 23768-398487

Location: Denver, CO, 80238, USA

Description **Job Number** 38908BR

**Job Title** Helpdesk Support Technician

**Business Segment** Cable Entertainment

**Sub-Business** Craftsy

**Posting Category** Technology/Engineering

**About Us** At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

**Country** United States

**State** Colorado

**City** Denver



Basic Qualifications

• 1+ years of relevant work experience

• Expertise with Mac OS X, specifically the most recent iterations of 10.9-10.10

• Strong hardware and Mac OS X troubleshooting skills

• Familiarity with Aruba / Juniper / Palo Alto network stack

Eligibility Requirements

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered

• Willingness to travel and work overtime, and on weekends with short notice as needed

• Must be willing to work in Denver, CO

• Must have unrestricted work authorization to work in the United States

**Desired Characteristics**

• Maintaining a friendly demeanor while working with coworkers on a variety of situations

• A high-level of comfort with a continually-evolving environment

• Excellent communication skills

• Familiarity with routing, switching, and wireless systems

• Familiarity with Microsoft Server 2012 and Active Directory

• Familiarity with Adobe CC and video production processes

• Knowledge of video software workarounds and common video compression issues and techniques

• Familiarity with JAMF


NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.


  • Engineering

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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Denver, CO

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Denver, CO

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