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Internship - Summer 2017 - HR, Organizational Development-Universal Orlando Resort


Orlando, FL
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Job Details

Company NBC Universal

Job Title Internship - Summer 2017 - HR, Organizational Development-Universal Orlando Resort

Jobid 23553-75560058694

Location: Orlando, FL, 32806, USA

Description Job Description

Expand your universe with Universal’s Campus 2 Career Internship Program! This program can provide not only extensive learning opportunities, but real world experience as well. An Internship with Universal Orlando offers abundant networking and exposure opportunities to one of the world’s top entertainment destinations.

SUMMARY:Support survey administration, data gathering, data entry, data analysis and survey location proctoring, written comment typing, coding, qualitative and quantitative analysis. Provide Administrative and analytical support for other HR/OD Process requiring presentations of data/information and maintenance of systems/processes (e.g. succession planning, performance management, team effectiveness sessions, focus groups, etc.). Provide exemplary guest service by assisting and satisfying client needs.


+ Proctor survey administration locations (e.g., greet Team Members, checking in/participation tracking, assist with survey set up and offer paper/online options, location set up/breakdown of materials); at times act as Lead at location with direct liaison to Organization Development (OD) Mgmt team.

+ Provide administrative support associated with paper online survey administration, including collating, copying, scanning paper surveys and associated data files, updating of survey forms and typing handwritten comments/notes.

+ Enter data and manipulate files using Microsoft Office products associated with survey administration and other HR/OD processes requiring presentations of data/information (e.g., succession planning, performance management, assessments, etc).

+ Conduct basic/intermediate data analysis for other OD functions such as ad hoc surveys, team effectiveness sessions, focus groups and interviews, process training/education sessions, etc.

+ Support Organization Development Team in providing responses to clients on major process questions, including utilizing online systems for producing reports, researching questions and referencing data.

+ Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.

+ Perform other duties as assigned.



+ In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution

+ Current class standing of Sophomore or above

+ Cumulative GPA of 3.0 or above (official transcripts available upon request)

+ Consistent attendance is a job requirement

+ Approximate dates of this internship are from May 2017 – August 2017

+ Availability requirement typically includes 24-40 hours per week; Monday through Friday

+ Preferred majors include: I-O Psychology, Organizational Development, Market Research, Human Resources, Psychology, Business

+ Preferred coursework completed: Research Methods, Statistics, Organizational Behaviors, Organizational Development


+ Analytical and critical thinking combined with strong written communication and summarization skills

+ Exercise judgment within defined procedures and practices to determine appropriate action

+ Able to summarize/synthesize large amounts of qualitative information

+ Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint. Familiarity with Access a plus

+ Strong interpersonal skills, problem-solving abilities and organization

+ Exceptional attention to detail

+ Superior written & verbal communication skills

+ Work in a fast-paced environment and adhere to deadlines


In order to be considered, a resume is required with your application and must include major, anticipated graduation date and cumulative GPA.

Recent graduates will not be eligible for this program.

Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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