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IT Manager


San Diego, CA
Job Code:
  • Management/Finance/Administration/IT
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Job Details

Company NBC Universal

Job Title IT Manager

Jobid 23768-382447

Location: San Diego, CA, 92108, USA

Description **Job Number** 36281BR

**Job Title** IT Manager

**Business Segment** Owned Stations & Affiliate Relations

**Sub-Business** NBCUOTS - KNSD

**Posting Category** Technology/Engineering

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Career Level** Experienced

**Country** United States

**State/Province** California

**City** San Diego


+ Manage a team of IT Analysts and work with a department of Broadcast Engineers to support a 24x7 local news broadcasting operation

+ Hire, train, and coach IT Analysts to support the station needs

+ Develop and manage against a department budget for materials and supplies, maintenance and support, and training and operations costs

+ Recognize and develop solutions for technology, workflow, and training problems

+ Manage multiple projects simultaneously, developing timeline, budget, and rollout documentation

+ Implementation, support, and evaluation of mission-critical applications used by Mac and Pc environments

+ Work with vendors to help resolve issues and schedule/manage proper times with vendors for software upgrades that mitigate on-air and user impact

+ Develop and implement the most efficient and cost-effective solutions to all departments served

+ Develop small software and database solutions for integrating on-air systems

+ Evaluate current systems, specifications and uses for existing business requirement and goals.

+ Develop, prepares and installs computers, software and server solutions as required.

+ Work closely with station management to prioritize and balance business goals with information system requirements and resources.

+ Support network users in daily computer software and hardware needs.

+ Support current wireless environment in newsroom, sales and administration with strong ability to troubleshoot wireless networks.

+ Ability to troubleshoot and repair of advanced Ethernet and fiber networks and systems including corporate LANs, high-speed routers, file-shares, iPhones, laptops, desktops, etc.

+ Build up and support of Windows servers

+ Support rollout and support documentation and end-user support guides

+ Exemplify and maintain the awareness for the requirements of a high-availability, broadcast IT and live television production environment with multi-platform release. Fulfilling on immediate Level 1 break-fix response and regular prioritization of requests and incident management

+ Act as a liaison to the larger NBC Corporate IT environment and contribute regularly to compliance reporting, company-wide initiatives and innovation.

+ Regularly interface with end users to determine emerging requirements or concerns.


Minimum Qualifications:

+ 5 years experience in a management role, 10 years work experience in a technical field

+ Minimum Education: Bachelor’s degree in a technical discipline (or additional 5 years of experience in lieu of education)

+ Software and database development skills required

+ Must be able to lift 50 pounds and bend/crawl to run cables as needed.

+ Strong communication skills, both written and verbal.

+ Strong attention to detail in high-pressure situations with good organization skills.

+ Solid understanding of business practices with fundamental understanding of project management and the role of that Technology management has in a business environment.

+ Requires excellent computer and customer service skills including strong skills in both Macintosh and PC environments.

+ Skills in video and audio production as related to Mac or PC environment and knowledge of internet based video products.

+ Demonstrated knowledge of current wireless, cellular, android and iOS applications and use.

+ Ability to work efficiently with or without supervision.Eligibility Requirements:

+ Interested candidates must submit a resume/CV through the site

+ Must be willing to work at the station in San Diego location

+ Must be 18 years or greater

+ Must have unrestricted work authorization to work in the United States

+ Must have valid driver’s license

+ Must have ability to work any of a 24x7 shift

+ Must accept Solutions, NBCUniversal’s Dispute resolution program

**Desired Characteristics**

+ Prior military service

+ Ability to speak, read and write Spanish

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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