14 hours

Manager, Creative Operations

Hialeah, FL
  • Job Code
Company NBC Universal

Job Title Manager, Creative Operations

Jobid 23768-381711

Location: Hialeah, FL, 33014, USA

Description **Job Number** 36212BR

**Job Title** Manager, Creative Operations

**Business Segment** Telemundo Enterprises

**Sub-Business** TLMD Promotions

**Posting Category** Marketing

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

Manager of Creative Operations will be responsible for planning and monitoring the day-to-day operations strategy of network campaigns and special projects across Marketing Shared Service Unit supporting Telemundo, Universo, Sports and News.

**Country** United States

**State** Florida

**City** Hialeah


• Manage operational aspects of campaigns and special projects, which includes workflow, timelines and asset distribution.

• Create and maintain working documents for individual projects making sure all documents are organized and tracked on a timely fashion.

• Facilitate planning between Creative and Marketing teams; providing regular updates to establish project priorities, communicate milestones and deadlines.

• Works collaboratively and proactively with external teams to assess project requirements and ensure efficient development and delivery of assets per the marketing/creative plan.

• Traffic creative workflow from conception through project completion.

• Anticipate problems and consistently communicate to stakeholders about updates on progress, relevant delays or issues and budget implications.

• Manage sections of the Promotions budget and accompanying contractual requirements; ensuring adequate spending levels, adherence to forecast and budget targets, and contractual terms.

• Understand production and technical standards, and properly deploy and communicate them to internal partners and 3rd party companies we engage in business with.

• Act as liaison between 3rd party companies and all internal departments (i.e. Business & Legal, Rights & Clearances, Standards & Practices, Creative, GFXs, Marketing, etc.).

• Able to troubleshoot and deal with any unique situations that may arise.

• Capable of recommending optimization of tools and process and able to execute changes.

• Creative advocate, understanding creative process and strives to maintain creative integrity.

• Demonstrate knowledge and leadership ability to explain and implement company policies and procedures, including vendor review and hiring, production insurance, legal clearances, music usage and all other legal related matters.

• Collaborate with Director to create SOPs, workflow programs and deploy related systems to ensure optimal operating levels.


• At least 6+ years of experience in the cable, satellite or terrestrial television industry with an emphasis on creative and production support services.

• Computer literacy with particular emphasis on Excel, PPT & Visio.

• Thorough understanding of project management phases; techniques and tools.

• Demonstrate previous process improvement efforts.

• Ability in Project Management tools.

• PMP and/or Six Sigma training a plus.

• Fluency in English and Spanish a plus.

Eligibility Requirements:

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered.

• Must be willing to work in the greater Miami, Florida area

• Must be 18 years or older

• Must have unrestricted work authorization to work in the United States

• Must be willing to work late evenings, and occasional holidays or weekends per business need.

**Desired Characteristics**

• Must have an acute understanding of the creative process across multiple crafts.

• Sound business judgement, and flexibility/adaptability to manage multiple time-sensitive matters, including appropriately prioritizing among them.

• Demonstrated ability, in a positive and practical manner, to identify and resolve issues efficiently and effectively with all levels of company personnel and with outside parties.

• Excellence in communication, written, presentation and negotiating skills.

• Highly organized with attention to detail.

• Good judgement and ability to work independently.

• Exceptional customer service skills with a strong sense of urgency.

• High degree of adaptability to changes in the nature of the industry

• Ability to understand multiple operating systems.

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Click Here to view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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Manager, Creative Operations

Hialeah, FL

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Hialeah, FL

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