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Manager, Hardware Development - Advanced Tech (Universal Creative)


Orlando, FL
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Job Details

Company NBC Universal

Job Title Manager, Hardware Development - Advanced Tech (Universal Creative)

Jobid 23768-284417

Location: Orlando, FL, 32806, USA

Description **Job Number** 23444BR

**Job Title** Manager, Hardware Development - Advanced Tech (Universal Creative)

**Business Segment** Universal Studios

**Sub-Business** Universal Orlando

**Posting Category** Theme Parks – Technical

**About Us** Universal Creative is the planning and development division of Universal Parks and Resorts™, which is one of the many businesses within NBCUniversal™. We are ideally situated in Orlando, Florida, which has become widely known as the theme park and resort capital of the world. We are responsible for the design, development, and delivery of all resort and theme park concepts for all of Universal vacation destinations worldwide – Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan, Universal Studios Singapore, as well as a new destination coming in 2020 in Beijing, China. Join us if you want to collaborate, innovate, develop, and deliver the most compelling entertainment experiences imaginable that drive growth for the Universal brand around the world.

**Career Level** Experienced

**Country** United States

**State/Province** Florida

**City** Orlando


**What sets Universal Creative apart?**

We rarely wear suits. We think pop culture is fascinating and newsworthy. We are aware that possibilities are not limited by today’s realities. We know that everyone has good ideas (and the occasional bad one as well). We know that the world is large and varied, and that we touch all of it. We know that most high school guidance counselors don’t know our jobs exist. We know that if this were easy, everyone would be doing it. We know that there is an eclectic assortment of talented people from various professional backgrounds at the heart of Universal Creative. In addition, we embrace the power of cultural diversity and inclusion and continuously strive to maintain a team that is a reflection of our global audience. We are a diverse group, but united by a common goal: to dream and deliver the best possible out-of-home entertainment for people from every walk of life. In order to make that happen, Universal Creative relies on collaboration, hard work, synchronicity, a bit of luck, and a bunch of talented, experienced people who do not let ego and turf stand in the way of brilliance. We depend on a team of people who understand the task, the business implications, and refuse to be defeated by the challenge to fuse fantasy with physics. Universal Creative embraces “The Universal Way” by not just meeting guest expectations, but exceeding them, every time.


The Hardware Development Manager will ensure all hardware applications support the achievement of the Universal Creative business requirement – to meet and exceed guest expectations every time. The Hardware Development Manager manages the entire hardware lifecycle at Universal Parks and Resorts from testing and analyzing to selecting vendors and integrating new programs.


+ Manage Universal Creative hardware development process

+ Research, analyze, and design to provide immediate and long term hardware solutions that will improve operational reliability, safety and serviceability

+ Research, select and manage vendors in the production of hardware devices

+ Research and provide material science analysis for hardware

+ Troubleshoot and resolve system issues related to hardware interactions

+ Oversee manufacturing & production operations as well as installation to provide high quality devices with little to no down time

+ Perform modifications to hardware specifications as directed by management or engineering

+ Document or review vendor documentation for newly created systems and create Standard Operating Procedure documentation as needed.


**EDUCATION:** Bachelor’s degree in Industrial Engineering, Materials Science, Electrical Engineering, Mechanical Engineering or Computer Networking required, Advanced degree preferred.


+ 5-7 years designing, specifying, acquiring, integrating and delivering quality devices at scale.

+ Significant experience in networking including wired, wireless, near-field and radio networks; or equivalent combination of education and experience.

+ Strong integration skills and able to coordinate multiple disciplines at the same time

+ Advanced wired, wireless and radio networking skills

+ Ability to integrate software and hardware solutions


+ Travel 10%

+ Significant vendor management.

Your talent, skills and experience will be rewarded with a competitive compensation package.

**We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.**

_To go directly to this position cut and paste the Job Posting number: 23444BR_



Universal elements and all related indicia TM & © 2017 Universal Studios. © 2017 Universal Orlando. All rights reserved. EOE

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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