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Operations Supervisor


Englewood Cliffs, NJ
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Job Details

Company NBC Universal

Job Title Operations Supervisor

Jobid 23768-379523

Location: Englewood Cliffs, NJ, 07632, USA

Description **Job Number** 35711BR

**Job Title** Operations Supervisor

**Business Segment** Operations & Technical Services

**Sub-Business** Global Media Operations

**Posting Category** Technology/Engineering

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Career Level** Experienced

**Country** United States

**State/Province** New Jersey

**City** Englewood Cliffs


**Role Summary and Purpose**

Work with a driven and highly motivated team to support the on-air operations of NBC Universal, one of the world’s leading media and entertainment companies.

As an Operations Supervisor at NBC Universal (NBCU), you will be responsible for all aspects of maintaining and ensuring the reliability of all NBCU Network Origination Center channels.

**Essential Functions (Responsibilities):**

+ Supervise a shift of on-air cable operations for 28 networks (including 64 distribution channels)

+ Monitor and maintain eight multiplexed network distribution streams

+ Ensure reliability of on-air schedules in a fast paced environment, and work to maintain 99.999% on-air availability and reliability for all channels

+ Manage all daily operations center maintenance procedures

+ Ensure proper scheduling and supervise a shift of technical operators in live news and entertainment multi-channel environments.

+ Facilitate day of air issue resolution between all NBCU departments (including Sales, Traffic, Sports, News, Programming, and Promotions).

+ Lead operational triaging for issues affecting air

+ Act as stimulus to business functional leaders in coordinating daily schedules and broadcast operation.

+ Lead the execution of live events on all entertainment and news networks such as WWE Raw, Watch What Happens Live, E! Red Carpets, Olympics, and Premier League soccer.

+ Serve as the point of contact for MSNBC’s Primetime, ensuring a reliable record and re-air process.

+ Assist with project management related to the execution or enhancement of an entertainment or news network as appointed

+ Continue to exceed expectations in on-air reliability and customer service for all NOC clientele


+ 5+ yrs experience in an On-air broadcast environment.

+ 3 yrs experience exhibiting overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements

+ 3 yrs work experience showing strong computer, communication, and facilitation skills

+ 3 yrs experience demonstrating the ability to effectively lead, prioritize, energize, and coach others

+ 3 yrs work experience in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios

+ A track record of meeting or exceeding performance expectations

+ This position requires the willingness and ability to work any scheduled time, including nights, weekends, and holidays to support the 24x7 on-air broadcast environment, and sometimes work overtime on short notice.

**Desired Characteristics**

+ BA/BS in related field

+ 5+ yrs experience related field

+ Extensive and significant experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes

+ Technical experience with automated, real-time systems, digital video and audio, troubleshooting and test techniques

+ Excellent communication and interpersonal skills

+ Experience with work rules and scheduling

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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