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Production Engineer II


Stamford, CT
Job Code:
  • Engineering
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Job Details

Company NBC Universal

Job Title Production Engineer II

Jobid 23768-376368

Location: Stamford, CT, 06912, USA

Description **Job Number** 35172BR

**Job Title** Production Engineer II

**Business Segment** NBC Sports Group

**Sub-Business** NBC Sports, NBCSN, & Olympics

**Posting Category** Technology/Engineering

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks.

Sports & Olympics

NBC Sports is synonymous with superior production that elevates the event, broad promotion, and mutually-beneficial partnerships. Known as America’s Olympic Network, NBC has broadcasted 14 Olympic Games including the 2014 Olympic Winter Games, more than any other network. NBC Olympics is also renowned for its award-winning production including more than 90 Emmy Awards. Its ability to amass large audiences with broad promotion, particularly for the Olympics, has resulted in NBC Sports broadcasting nine of the top 10 most-watched events in U.S. television history, including the 2012 London Olympic Games which stands at No. 1 all time with 217 million viewers. In 2009, NBC Sports won the prestigious Peabody Award for its production of the Beijing Games and was named ‘Best in Sports Television’ at the Sports Business Awards.

**Career Level** Experienced

**Country** United States

**State/Province** Connecticut

**City** Stamford



+ Provide on-site user support for sports production systems and desktop PCs, including installation, problem correction, removal/replacement, or other tasks as necessary to ensure continuation of customer work productivity and/or on-air transmission.

+ Respond to customer requests obtained via two-way radio, telephone, email, in-person, or the internal Production Support application. Based on an understanding of technical production systems, determine the nature of the problem and implement an acceptable solution that meets the customer’s needs in a timely manner.

+ Accurately report and track requests for services through to completion including follow up communication with the customer.

+ Monitor and adjust broadcast systems to meet accepted broadcast standards using diagnostic tools such as SDI scopes, audio/data analyzers, and other equipment.

+ Record critical information in the internal tracking application in order to (a) clearly document the problem, action taken, and end solution for a historical record; (b) monitor and update the status of various customer problems at any given time; (c) provide a medium through which to share knowledge regarding the evaluation and correction of technical problems with other Production Support professionals; and (d) capture data to be used by management and Senior BIT Production Support Specialists regarding problem trends, resolution time, costs, or other metrics

+ Contribute to departmental projects through participating in design, installation, and testing of technical systems.

+ Based on an analysis and evaluation of the technical problem, determine a suitable course of action that considers factors such as the criticality of the hardware/software/peripheral technology environment, the specific technology in question (e.g., operating system, type and brand of hardware, 3rd-party or custom software), connectivity, etc. Where necessary, solicit the expertise of other resources (e.g., teammates, engineers in other departments, written documentation) to accurately and effectively determine and execute the best solution. Test proposed solutions as possible before implementing to ensure compatibility and stability, and communicate with the customer in a timely manner to ensure understanding of problem status and resolution.

+ Perform repair of audio & video broadcast equipment, including repairs at the system and board levels.

+ Use vendor-specific system software (i.e. Magnum, RTS) to fulfill operator route and assignment requests

+ Basic CAD functionality including creating, redlining, and printing.

+ Effectively communicate the outcomes and results of efforts to team members and users.


Basic Qualifications

+ Working knowledge of broadcast and IP networks within a production facility

+ Quickly perform problem analysis and resolution of server-based record and playout systems, encoders/decoders, SDI and IP based video routers, fiber transport, and digital audio networks.

+ Skillset should include installing, troubleshooting, calibrating, and maintaining production or broadcast systems; participating in systems design or project management; and performing preventative maintenance.

+ Relevant Bachelor’s degree, or equivalent combination of education and experience in supporting a production or broadcast facilityEligibility Requirements

+ Interested candidate must submit a resume/CV through to be considered

+ Must be willing to work in Stamford, CT

+ Must have unrestricted work authorization to work in the United States

+ Must be 18 years or older

+ It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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