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VP, Application Hosting Services


New York, NY
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Job Details

Company NBC Universal

Job Title VP, Application Hosting Services

Jobid 23768-375259

Location: New York, NY, 10176, USA

Description **Job Number** 34963BR

**Job Title** VP, Application Hosting Services

**Business Segment** Operations & Technical Services

**Sub-Business** Technology

**Posting Category** Technology/Engineering

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

**Career Level** Experienced

**Country** United States

**State/Province** New York

**City** New York


Position Overview

The Information Technology division is led by Michael Bradshaw who serves as Executive Vice President and Chief Information Officer for NBCUniversal. He is responsible for leading and overseeing global technology strategy and applications, corporate systems, infrastructure and operations for the company’s worldwide media portfolio. The IT portfolio includes technology for Broadcast and Cable TV, Universal Pictures, News, Parks and Resorts, Sports and Olympics, Digital, Media Labs, and Sales, Research and Analytics, and NBCUniversal’s International group.

The division is comprised of a team of technologists who are responsible for partnering with the lines of business to drive their individual technology strategies, as well as maintaining a solid core technical foundation, enabling the company to manage financial & HR systems, email, network, data and technical service centers, etc.

The application hosting service owner is a strong, collaborative, and highly visible leader responsible for global technology solutions application hosting platforms. This role leads the end to end delivery of application hosting services including data center and facilities supporting related application portfolio and business services. This senior leader drives excellence by championing continuous improvement, cultivating innovation, ensuring transparency, demonstrating clear alignment with business stakeholders, and contributing to the IT strategy, governance, and architecture.

Essential Functions:

• Own, represent, manage and innovate overall application hosting, hardware, software, data center engineering service offerings

• Align with Business partnership leads and BTGs to ensure close collaboration in the project delivery

• Align with service management units to ensure end to end service delivery

• Own and lead all cloud offerings globally

• End to end ownership of services in the following areas:

• New hosting and storage

• Manage existing hosting and storage

• Cloud enablement

• Platform services

• Data center

• Facilities

• QA services

• ITSM services

• Forecast, capture and evaluate demand for engineering compute services and capabilities

• Develop relationship with engineering compute BTGs to understand and influence their strategies & priorities

• Define and advise the engineering business on services and solutions, proactively brining new opportunities to improve efficiency, efficacy, and empower transformation through innovative & disruptive technologies

• Manage the delivery of engineering compute solutions and services against quality expectations of the business through continuous process improvement and quality planning & metrics

• Build relationships with vendors that provide services to engineering compute IT, and influence their product roadmaps, as applicable

• Partner with Operations to help monitor and analyze implications for capacity based on demand and other factors to drive proactive service and enable maximum business continuity in a cost-effective manner

• Contribute to the event monitoring system strategy, and provide tools and resources that will detect and alert for coordinated response to events that indicate possible failures or degradations in engineering compute services

• Develop a set of metrics for dashboard reporting of overall hosting services, including a list of prioritized initiatives within the space

• Provide global direction and standards for Service Level Management, assisting all service owners to manage SLA & OLA lifecycle, and help to maintain a mechanism for tracking service level performance


Basic Qualifications:

• B.S. degree in Computer Science/Electronics/Engineering or related field strongly preferred

• 15+ years in related field, with at least 3 years in a senior management role

• Extensive infrastructure hosting technology experience, especially in the formulation of strategy and roadmaps, as well as associated standards, policies and frameworks

• Minimum 5 years experience leading complex project builds with proven performance to achieve on-time completion of projects.

• Solid documentation experience with Visio, Word, Excel, MS Project or related application

• Expertise working on a team with motivated cross-functional individuals focused on a common goal of delivering cutting edge solutions to meet aggressive business demands in an ever changing environment to achieve on-time and on budget completion of projects.

• Strong communication skills.

• Ability to effectively present ideas and communicate with senior leadership

• Ambitious and goal oriented, with initiative to work until job is complete

Eligibility Requirements:

• Interested candidates must submit a resume/CV online to be considered.

• Willingness to travel and work overtime, and on weekends with short notice.

• Available outside of regular work hours

• Must be willing to work in New York, NY

**Desired Characteristics**

• Must be flexible, and have a creative approach to business, with demonstrated track record of aligning IT objectives and programs to business objectives and strategies

• Strong sense of urgency and commitment, as well as sound business sense with a strategic, conceptual and operational orientation

• A highly service-orientated approach with a track record of improving service levels and client satisfaction

• Experience advising and interfacing with senior executives and business line leadership on technology related issues

• Influencing skills and preferred experience working across many areas and levels of an organization

• Highly collaborative; personally and professionally self-aware; able to and interested in interacting with employees at all levels

• Passion for and interest in media and entertainment industry highly desired

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

The NBC Owned Television Stations create and distribute engaging content that connects with a valuable audience in 10 major markets across the country. Our content platforms include: NBC Stations broadcast and COZI TV, station websites, digital out-of home, and mobile.  Through our local news operations, our lifestyle production arm LX.TV, and our local sales marketing and production teams, NBC creates content that connects communities with the people, events, and issues they care about most.

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